Privacy notice

What information the website handles

When you register, Callnira's account system processes your email address, authentication details and any profile information you provide. When you create a business workspace, the application stores settings such as your business name, services, schedules, service areas, policies and user roles.

The contact page uses your own email application to prepare an inquiry. The contact form does not submit or store its contents on Callnira's servers. If you send that email, we receive and use the message and return address to reply to your inquiry.

Prototype and demonstration data

The public demonstration uses fictional customers and a fictional business. Please do not enter actual customer names, phone numbers, addresses, financial details, health information or other sensitive data into the prototype.

Our limited voice-agent testing uses Retell AI and can process call transcripts and call identifiers. Live customer calls, production messaging and billing are not enabled as part of the current early-access demonstration.

Why we use information

We use account and workspace information to authenticate users, provide the workspace, apply scheduling rules, maintain audit and security records, troubleshoot errors, and respond to business inquiries. We do not offer an advertising-data marketplace.

Service providers and security

Callnira relies on hosted infrastructure and authentication services, including Lovable Cloud / Supabase, and uses Retell AI for limited voice-agent testing. These providers may process information to deliver their services under their own applicable terms. No internet service can promise absolute security.

Access to business data is intended to be scoped to authorized workspace members. Some production security and retention checks are still being completed, so the prototype should not be used to manage real customer operations.

Retention and your choices

Account, workspace and audit records may be retained while needed to operate and protect the service, respond to requests and meet applicable obligations. Specific production retention periods have not yet been finalized. Contact us if you want to ask what information is held about you, request correction or deletion, or report a privacy concern.

You can also stop using the prototype. Closing a browser or signing out does not automatically delete your account or database records.

Changes to this notice

Because Callnira is still in early access, its features and privacy practices may change before production release. We will update this page when they do. This notice does not claim that the prototype is certified for regulated or sensitive information.